Offer

Monthly recurring payment terms

1

GENERAL PROVISIONS

This public offer governs automatic recurring charges to the User’s bank card in favour of ОсОО «Глобал Бридж» (the “Provider”) for access to the Opengater internet connection protection service through https://opengater.com and the Opengater applications.

Provider details: ОсОО «Глобал Бридж», Kyrgyz Republic, Bishkek, Oktyabrsky district, Yunusalieva Street 185/1, ОГРН: 309678-3301-ООО, ИНН: 9909704508.

A recurring payment is an automatic repeat charge that does not require the User to re-enter their bank card details.

By confirming their consent to this Offer when enabling recurring payments, the User accepts its terms in full.

2

ENABLING RECURRING PAYMENTS

Recurring payments are enabled when the User first pays for the service at https://opengater.com or in the Opengater application. Before activation, the User is shown the fixed charge amount, the monthly payment frequency, the duration of consent, the next payment date and the cancellation procedure.

By making the first payment and confirming consent to this Offer through a separate, explicit action, the User instructs the payment provider to store a payment token for their bank card and authorises its use for subsequent automatic charges under the terms shown before activation.

The Provider records and retains the User’s consent, the version of the Offer and the recurring payment terms shown to the User.

ОсОО «Глобал Бридж» does not store bank card details. The payment provider Antilopay processes payment data and stores the payment token in accordance with its security rules.

3

PAYMENT TERMS

A fixed amount in Russian roubles is charged monthly. The exact amount is shown to the User before recurring payments are enabled and is recorded as part of their consent.

The first charge is made when the subscription is activated. Subsequent charges are made automatically on the same calendar day of each following month. If that day does not exist in a particular month, the charge is made on the last calendar day of that month.

If a trial period is offered, its duration and the date of the first paid charge are shown before recurring payments are enabled. If this information is not shown, no trial period applies.

The subscription and consent to recurring payments remain in effect until cancelled by the User or until the end of a previously specified term, if the subscription was taken out for a limited period.

4

NOTIFICATIONS

The User is informed of the price, payment frequency, next payment date and cancellation procedure before recurring payments are enabled.

A notification is sent to the User by email and/or through their Opengater account at least 3 calendar days before the next charge.

5

FAILED PAYMENTS

If a charge fails due to insufficient funds, a blocked or expired card, or any other reason, access to the service may be suspended once the User’s available account balance is exhausted.

The Provider and/or the payment provider Antilopay may retry the charge up to 3 times within 7 calendar days after the scheduled payment date. The amount of a retried charge will not exceed the amount the User agreed to at activation.

6

CANCELLING RECURRING PAYMENTS

The User may cancel recurring payments at any time through the support chat in their Opengater account, by sending a request to support@opengater.com, or by contacting @opengater_support on Telegram. The request must include the email address or identifier of the User’s Opengater account for identification.

Once the request has been received and the account identified, the Provider stops all future automatic charges that have not yet been initiated. If a charge has already been completed, any refund request is handled under section 7 of this Offer.

Cancelling recurring payments does not end access for an already paid period or invalidate funds previously credited to the User’s account balance.

7

REFUNDS

Refunds are handled in accordance with the Opengater Terms of Use, published at https://opengater.com/terms, and applicable law.

If the User believes a recurring charge was made in error, they may use the support chat in their Opengater account, contact support at support@opengater.com, or contact @opengater_support on Telegram within 3 calendar days of the charge. This period does not limit any rights granted to the User under applicable law.

Refunds are made to the same payment method used for the charge. Bank and payment system fees are non-refundable unless otherwise required by applicable law.

8

CHANGES TO PRICING AND SUBSCRIPTION TERMS

ОсОО «Глобал Бридж» may change the price, payment frequency or other subscription terms by notifying the User at least 30 calendar days before the changes take effect.

Charges at a new amount begin only after the User separately and explicitly confirms the amended terms. Without this confirmation, no charge at the new amount is made.

If the User does not agree to the changes, they may cancel recurring payments before the next charge date. Changes do not affect an already paid period.

Questions about recurring payments

To cancel recurring payments, report an incorrect charge or clarify these terms, use the support chat in your Opengater account or one of the other channels below:

support@opengater.com@opengater_support
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