INTRODUCTION
Welcome to our internet connection protection service! These Terms govern the use of our services, website, and applications. By using the service, you accept these rules and our Privacy Policy. If you disagree, please refrain from using the service.
Terms may change. The updated version is published on the website with the date of changes indicated. By continuing to use the service after updates, you accept the new terms.
AGE AND ACCOUNT CREATION
The minimum age to use the service is 18 years. Persons under 18 may use the services only with permission and under the supervision of parents or legal guardians.
Registration is required to access full functionality. You are obliged to ensure the security of your account credentials and are responsible for all actions within your account. If you suspect unauthorized access, notify us immediately.
DESCRIPTION OF SERVICES
We provide internet connection protection technology that acts as a protective barrier between you and the network. Our service acts as an intermediary to ensure the security of your connection.
Key features:
- Blocking known sources of malware and phishing sites
- Preventing dangerous scripts and trackers at the connection level
- Filtering aggressive and potentially dangerous advertising
- Protection against data interception by third parties
The service functions as an additional layer of protection, preventing malicious elements from reaching your device. At the same time, we do not analyze the content of your traffic and do not keep activity logs.
We adhere to a policy of complete confidentiality. Information about visited sites and your activity is not recorded, analyzed, or stored. Only minimal technical data necessary for the service operation is collected.
Important: we do not support illegal activities. Since we do not track user actions, all responsibility for compliance with laws lies with you. The service is not responsible for illegal actions of users.
Email addresses may be used for informational mailings. You can unsubscribe at any time.
We make efforts to ensure stable operation, but do not guarantee uninterrupted service. Technical breaks for maintenance and updates are possible. Compatibility with all devices is also not guaranteed.
USAGE RULES
Users are required to comply with these Terms and applicable legislation. You are fully responsible for your actions when using the service.
Use for illegal purposes is prohibited, including:
- Any activity that violates local or international laws
- Violation of copyright and intellectual property
- Bullying, threats, harassment of other persons
- Distribution of viruses, malware, spam
- Attempts to hack other users' systems
- Creating interference with our servers
- Impersonating a service employee or another person
- Fraudulent schemes of any kind
- Automatic data collection from our resources
- Resale of services without written permission
- Bypassing technical restrictions
- Abuse of payment terms or trial period
We have the right to investigate violations and take measures, including blocking accounts without warning and transferring information to law enforcement agencies.
The service is created for law-abiding users. Use for violating others' rights is strictly prohibited.
Transmission, storage, or distribution of illegal content is prohibited. We do not monitor traffic, but rely on users' awareness in reporting violations.
USAGE LIMITATIONS
Subscriptions are intended for personal use, not for business or transfer to third parties.
We do not limit traffic, but monitor fair use. Measures are taken when abuse is detected.
Unfair use includes:
- Excessive number of simultaneous connections
- Sharing access with outsiders
- Use for commercial purposes
- Use on behalf of organizations
- Torrent downloading and seeding
When violations are detected, we may:
- Suggest another plan
- Limit speed or available servers
- Block the account without refund
PAYMENT AND PLANS
Various pricing plans are available. Details are specified on the website during checkout.
By paying for a subscription, you accept the cost of services and applicable taxes. Prices may change with advance notice.
After the paid period ends, access to the service is suspended until the next payment. Access is also suspended if payment is unsuccessful.
Payments are processed by third-party systems. The final amount may differ due to currency conversion or bank fees.
REFUND POLICY
Refunds are only possible within 3 days after payment, provided that the service is not functioning properly and you have followed all support service recommendations.
Before requesting a refund, be sure to contact support on Telegram @opengater_support or at support@opengater.com to resolve technical issues.
Refunds are made to the same payment method. Payment system fees are not refundable.
We have the right to refuse a refund if terms of use are violated or the refund policy is abused.
INTELLECTUAL PROPERTY
All service materials (design, code, logos, texts) belong to us or our partners and are protected by law.
You are granted a limited right to use the service for personal purposes. Copying, modification, or distribution is prohibited without written permission.
DISCLAIMER OF WARRANTIES
We strive to provide quality service, but make no warranties regarding suitability for specific purposes or meeting expectations.
Use of the service is at your own risk. We are not responsible for technical failures, loss of information, unauthorized access, or other problems arising from the use of our services.
Service quality and availability may depend on factors beyond our control: actions of internet providers, government restrictions, technical problems of third parties. We are not liable for such situations.
Our financial liability to users is limited to the amount received from a specific user for the last year of service use. We do not compensate for lost profits, moral damages, or indirect losses.
INDEMNIFICATION
You agree to protect us from third-party claims related to your use of the service or violation of these Terms.
FORCE MAJEURE
We are not responsible for failures due to circumstances beyond our control: natural disasters, military actions, power outages, government actions, internet failures.
TERMINATION OF SERVICE
We have the right to block access at any time if Terms are violated. Inactive or unpaid accounts may also be deleted.
When blocked for violations, funds are not refunded, re-registration may be prohibited.
You can stop using the service at any time. Access remains until the end of the paid period.
SERVICE CHANGES
We have the right to change functionality without notice. Subscribers will be notified of significant changes.